The Legal Case Management software (LCM) may emit a panic or error message when trying to do an import or export of the database.

To fix the problem, you must grant the ’File_priv’ to the MySQL user which is used by LCM. This is necessary, otherwise the MySQL daemon cannot write to the disk.

Using the "mysql" command-line tool

(where ’foobar’ is the name of your user).

Using "phpmyadmin"

The concept should be similar to the above, only that you may need to execute the "flush privileges" using the box to write custom SQL commands.

Cannot login after failed import

Unfortunately, if you chose to make a clean import, it has deleted the whole database before doing so, but then it could not import the database, so there are no logins in the database anymore.

To fix this, you must delete (or rename) the "inc/config/inc_connect.php" file from the server. This will cause LCM to allow the re-install procedure, which will allow you to create a new administrative account.

For further help

For questions or comments, write to legalcase-devel@lists.sf.net or refer to our support options.